If, on this occasion you are not looking for a cruise, here is a list of John Semple Travel's specialist websites to help you find your perfect holiday...

Contact Us

John Semple Travel
139 Kirkintilloch Road
Bishopbriggs
Glasgow
G64 2LS

Telephone

0141 762 3939

Email:

cruises@sempletravel.co.uk

Facsimile 0141 772 7470

ABTA: C8261

Opening Times:

Monday to Friday - 9am to 5.30pm

Saturday - 9am to 5pm

Sunday - 11am-4pm

At Cruisekings.co.uk we have made a great effort to ensure that all the data is correct, however, we are only human and there may be a mistake lurking somewhere or changes that we are not aware of. We are constantly updating this site with new offers, cruises late availability and so forth. If you have any suggestions as to how we can improve the site, then we would love to hear from you.

Terms And Conditions

Use Of This Web Site
	You may only use this web site for your own personal use. You are not allowed to copy or use any material on this web site for any commercial purpose.

Governing Law
	This web site has been designed for use within the United Kingdom. By accessing this web site you are agreeing that the Courts of Scotland will deal with any disputes, which may arise between you and us, and that Scottish law shall be the applicable law.

The Terms
	These terms constitute the entire agreement and understanding between you and John Semple Travel in relation to their subject matter. If you do not agree to these terms, you may not use this web site.

	Any cruise holiday you purchase using this web site, which is confirmed in accordance with these terms and conditions, will constitute a legal agreement between you and the tour operator, carrier or hotel. John Semple Travel acts as agent only and will not be responsible for providing your holiday. All bookings you make will be subject to the tour operator's, carrier's or hotel's terms and conditions, which must be agreed to before a booking can be made.

Who We Are
	Holidays and cruises on this web site are booked and administered by John Semple Travel John Semple Travel acts as an agent for ATOL Protected licence holders. Click here for further information about the ATOL Scheme http://www.atol.org.uk.

Accuracy
	John Semple Travel does not warrant that the information accessible via this web site is accurate. The information that we display is derived from a number of sources including the brochures of operators whose holiday we sell as agents. Whilst tour operators take great care to try to ensure brochure accuracy, services and facilities may change or be withdrawn and brochure information may change from one edition to the next. Whenever the tour operators make us aware of any such changes, this will be displayed on this web site as an ''errata'' message, headed up as ''Important Information'' when looking into a particular holiday.

Pricing
	Prices displayed in the search results are starting guide prices, which may not include room or flight supplements. All flights and holiday details are subject to availability and price changes prior to confirmation of your booking. A final costing will be provided once all customer details have been entered, but before payment is collected. Whilst we regularly update and check the price of all the holidays and flights advertised, we cannot guarantee the availability of any holiday or flight at an advertised price. The prices shown are based on certain occupancy levels for the accommodation. Please check the correct price which will be made known to you before you book. The prices of holidays and flights are in sterling usually inclusive of all taxes unless otherwise indicated. As with most travel companies, we charge a 2% per transaction handling fee,for payment by Visa, Mastercard (2.5% for American Express). This charge does not apply to payments made by Delta or Switch.

Ratings
	Accommodation ratings may be shown as either the official rating, or the cruise line's own rating. There may be a difference between the accommodation's official rating and the cruise line's own rating. Furthermore, ratings may also differ from one operator to another, depending upon their own individual assessment of the accommodation in question.
	TOD - Ticket on Departure
	If you have booked close to the departure date, often tickets cannot be sent out to you by post in time. Instead they can be collected from the appropriate cruise line's ticket desk at the airport. Charges for tickets on departure vary from £0-£10 per person (though normally they are free) depending upon the tour operator, and this will be notified to you at the time of booking. You will need the tour operator's booking reference as stated on the receipt or given to you when you book to be able to collect your tickets at the airport.

The Contract
	When you book a holiday with us, you will enter into a legally binding contract with the tour operator offering the holiday or cruise (eg P&O, Fred Olsen, Cunard, etc). You will be asked to read and accept the tour operators' booking conditions prior to booking, and these contain important information including the tour operators' cancellation procedure. This contract will only be formed when we send electronic confirmation of your online booking to you (an electronic booking request is a binding offer from you to purchase the flight or holiday on the stated terms, capable of acceptance by us on those terms). Where your booking is not made online, the contract will be formed when we confirm the holiday over the telephone with you, and dispatch a written confirmation through the post.

Tickets
	Tickets are normally despatched 14 days before date of departure. If you do not receive your tickets 7 days before date of departure please contact us on 0141 762 5555

Receipts
	For your protection and in accordance with the Civil Aviation (Air Travel Organisers Licensing) Regulations 1995 John Semple Travel acts as Agent for ATOL Protected Tour Operators. After booking your holiday with us you will be sent an electronic confirmation via e-mail, and a paper confirmation and receipt through the post. The receipt will show the tour operator's ATOL licence number and will detail items provided by the tour operator which are covered by the tour operator's ATOL licence from the CAA.

Cancellation
	Once your holiday has been booked, it can be cancelled subject to payment of a cancellation charge. These charges are set by the tour operators and cruise lines in accordance with their booking conditions which govern the contract. Most cancellation charges are based on a sliding scale, with a percentage of the holiday cost payable in cancellation fees. This scale rises the closer to the date of departure that the holiday is cancelled. Any cancellations must be made in writing. and this must be done as soon as possible by the person in whose name the booking was made. When doing so, please quote your cruise reference number, name and departure date. In the event of cancellation, any charges may be covered by your Travel Insurance - please refer to your policy for more information.

Special Requests
	When you book with us, you may wish to make a special request on your booking, for example if you would like a low floor room or vegetarian meals. We will do our best to pass these on to your tour operator for you, however, please bear in mind that these are subject to availability from the tour operators and are not guaranteed, unless your tour operator lets you know in writing that they are available.

Special Needs/Customers with Disabilities
	If you or any member of your party have any medical condition or disability that means you need special travel, accommodation or dietary arrangements, please telephone our national call centre on 0141 762 5555 before you book a holiday. We can then check with the supplier of your travel arrangement to see whether they can meet these needs.

	Registration
	It is a condition of use of this web site that only people aged 18 or over are allowed to register.

Departure and Arrival Times
	All flight timings are shown in 'local time'. As flight timings are subject to change, it's important that you check your travel tickets for the most up to date flight timings. John Semple Travel is not liable for any change to a departure or arrival time previously given to you or shown on your ticket.

Passports
	Everyone normally requires a valid passport and sometimes a visa to travel abroad. It is your responsibility to ensure that all members of your party have valid passports and visas for your trip, and that the names on the passports of all members of your party match the names on your tickets. British Citizens require a valid full 10-year British Citizen passport for travel outside the British Isles (this includes all children aged under 16 who are not already included on an adult passport). Certain destinations may require at least 6 months validity remaining on the passport on the date of return. Non British Citizens including other EU nationals should contact the embassy, high commission or consulate of your destination for up-to-date advice on passport requirements. If you're applying for a new passport, you can no longer add your children's names on to it - they will need their own individual passports. Children who currently appear on a parent's passport can still travel without an individual passport. If you need to apply for a new passport, you should do so well in advance of travel to allow plenty of time for your application to be processed. Further information about applications can be obtained from the Passport Office on 0870 5210410. We recommend that all customers should re-check their passport and visa requirements 6 weeks before they travel.

Visas
	Visas may be required for British Citizens for entry to non-EU countries. Visas may also be required for longer stays over three months in certain EU countries. Immigration, visa and entry restrictions may apply both in the EU and elsewhere for other nationalities, including other EU nationals, and British Citizens who have conditions on their entry to the UK. Anyone with a criminal record travelling abroad may require a visa. This applies to entry to the USA and to other countries. You should contact the embassy, high commission or consulate of the destination for up-to-date advice on immigration and visa requirements. It is your responsibility to ensure that all members of your party have valid visas for the travel being undertaken. John Semple Travel cannot accept any responsibility if a holiday has to be cancelled because the relevant authorities have refused a visa.

Health & Safety
	Some destinations have particular health requirements. For medical advice regarding your holiday destination or journey, including vaccinations, you should contact your general practitioner. Please do so well in advance of your departure so you can arrange to have any necessary (or recommended) immunisations in good time. The Department of Health leaflet 'Health Advice for Travellers' is available from the Health Literature Line on free-phone 0800 555777 or by visiting your local Post Office. Many tour operators now hand out information leaflets about hygiene and safety abroad as well as covering these points at welcome meetings when you get to your resort. It's wise to follow any advice they provide. The Foreign and Commonwealth Office (FCO) provides up-to-date information on safety issues world-wide. You can get this information by clicking here http://www.fco.gov.uk/travel/ or by phoning the FCO Travel Advice Unit on 0207 238 4503/4504.

Insurance
	It is essential that all members of your party have adequate travel insurance cover for your trip. We can help you with this, by offering a competitive policy. We strongly recommend you take out insurance. If you choose not to purchase our insurance, you will need to let us know the name of the company that you are insured with, and a policy number. We will also ask you to agree to indemnify John Semple Travel against any losses incurred by you as a result of being inadequately insured. Please check your policy carefully and ensure that it covers the holiday you have chosen. Some activities such as hot air ballooning, scuba diving and some mountain sports may be excluded. If your cover is insufficient for your needs, you travel at your own risk.

Payment
	For bookings made outside of 10 weeks before departure, a deposit and any insurance premiums will be payable at the time of booking. The balance will be due at least 10 weeks prior to departure. For departures within 10 weeks of departure, full payment must be made at the time of booking. John Semple Travel holds payments as agent for the operator or supplier of your holiday or service. John Semple Travel accepts Visa, MasterCard credit cards and Switch and Delta debit cards. A 2% handling fee will be added to transactions made by credit card.

Links
	This web site contains links to external web sites. These links are provided so you can find out further information quickly and easily. John Semple Travel is not responsible for the content of these web sites.

Changes to Terms and Conditions
	These terms and conditions may vary from time to time. By browsing this web site you are accepting you are bound by the terms and conditions current at the time when you browse.

Customer Services
	If you have any queries in relation to the Terms or the services we offer you can contact us by telephone on 0141 762 5555 or by e-mail at: cruises@sempletravel.co.uk

Outside of the UK
	All holidays and flights are for departure from within the UK. We are sorry but we cannot provide tickets for departure from outside the UK. We make no representations that materials on this web site are appropriate or available for use in location outside the UK. If you choose to access this web site from locations outside the UK, you do so on your own initiative and are responsible for compliance with local laws.

Statutory Rights
	These terms and conditions do not affect your statutory rights.


Disclaimer
	To the maximum extent permitted by law, John Semple Travel disclaims all warranties, whether express or implied by statute, custom or usage relating to the information contained in or services offered on this website and John Semple Travel shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this web site.

	Privacy Policy
	The Information We Collect and How We Use It
	Information supplied by you
		This is information such as your name, contact details, age, travel preferences and special needs/disabilities/dietary requirements that you supply to us when you register with this web site, or make a booking online.
	1.	We will:
	1.1	Pass on information you supply us to our suppliers (such as tour operators, airlines, hotels, transport companies, etc.) and agents where necessary for the purposes of booking your holiday. Where your information includes sensitive information such as details of any disabilities or dietary/religious requirements, you consent to your information being passed onto the relevant tour operator, supplier, agent, etc. If we cannot do this, it will not be possible to provide your booking.
	1.2	Keep a record of your telephone number(s) in case we need to contact you urgently.
	1.3	Use the information you have supplied us for the purpose of administration, customer care, business management, development and risk assessment, research and analysis, monitoring customer preferences, and debt collection.
	1.4	Provide your information to public authorities such as customs/immigration if required by them, or as required by law.
	2.	We may (unless you tell us not to, by, either when you first register, clicking the opt out box on the registration page, or at any time, by clicking the opt out box.):
	2.1	Use information from your registration, bookings and inquiries to, for example, tell you about holidays or any promotions or special offers that we think may be of particular interest to you.
	2.2	Contact you by telephone for market research purposes.
	3.	We will not:
		Sell or loan any personally identifiable information we gain from you to a third party
	4.	Where your holiday is outside the European Economic Area (EEA) controls on data protection in your destination may not be as strong as the legal requirements in this country.

	Information from "Cookies"
		A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer and not you personally. You can set your web browser to refuse cookies. We use cookies to measure site usage and related information. If you are making a purchase we may also use cookies to keep track of the transaction from one page to another.

	Aggregated Customer Information
		We collect site usage information such as browsing patterns. This information is used in its aggregate form. John Semple Travel ,may disclose aggregate statistics about site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed. You have right of access to the information we hold on you. You can obtain a copy of the information that you have provided to us by e-mailing to cruises@sempletravel.co.uk
	Changes to this Policy
		Any changes to this Policy will be posted on this page. Your continued use of this site will constitute your agreement to the version of this Policy current at the time of your use.
	Other sites
		This site contains links to other sites not controlled by John Semple Travel. These sites may send you cookies and collect data and personal information. John Semple Travel is not responsible for the content or the privacy policies of those web sites to which this web site may link.