Whether you originally booked with us or not, our Cruise Experts are here to help you to rebook using your Future Cruise Credit (FCC)*. We’ll guide you on how best to use your FCC and offer ideas and inspiration to ensure you get the very best deal on your long-awaited cruise holiday.
Frequently Asked Questions
Our Future Cruise Credit FAQ’s should help to answer any queries that you may have. If your question has not been answered below, please do not hesitate to get in touch with one of our Cruise Experts who will be happy to assist.
What is a Future Cruise Credit?
A Future Cruise Credit (FCC) is a voucher for future travel. It is provided in lieu of a refund and has a monetary value that can be used on a future cruise booking.
What happens if my cruise value is less than my FCC?
If your FCC exceeds the cost of the cruise, a new one will be issued in the amount of the leftover balance.
What happens if my cruise value is more than my FCC?
If your cruise value is more, you can pay the difference when the balance is due.
Can I use my FCC towards another cruise that I have already booked?
Most cruise lines only allow you to use your FCC towards a new cruise holiday, however, please check with your Cruise Expert for your cruise lines terms and conditions.
Is FCC interchangeable between brands?
No, a FCC can only be applied to a cruise from the cruise line by which they were originally issued.
Are there any exemptions?
You can't use your FCC to pay for the following:
• The initial deposit to reserve a cruise
• Taxes
• Port fees
• Prepaid gratuities
• Shore excursions
Will my FCC expire?
Yes, your FCC will have an expiry date. Be sure to read the cruise line's fine print on when and how the FCC may be applied. If in doubt, give our Cruise Experts a call.
*This applies to majority of cruise lines, there are a few exceptions including Marella and Viking.
What our clients say
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Average Customer Rating: 4.9/5
Fantastic service from Stella
Fantastic service, highly recommended Stella, she was brilliant! I had my heart set on a trip and she worked it to help keep the cost within my budget and I am now looking forward to a dream I've had for 24 years! Thank you so much Stella and Cruisekings ????
Christine B / April 2024
Excellent service
The cruise consultant Laura Graham was so knowledgeable and helpful and was able to answer any questions we had. Really pleased with the excellent service this is the 3rd cruise we have booked via Laura.
Mrs Allen / April 2024
Excellent Service.
Booked a Cruise for 2025 and they gave me the price. A special mention to Joanna our cruise advisor who was so helpful and informative throughout the process of booking. I would recommend anybody to use this company.
