Home/FAQ/ How Long Before I Receive A Confirmation Of My Cruise Booking
How long before I receive a confirmation of my cruise booking?
Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.
Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.
In the interests of respecting the environment we operate a paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.
For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.
Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.
Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.
If you have any queries on this please call our cruise experts on 0800 197 8050 who will be happy to advise you further on any aspect of this.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Knowledgable and helpful
Very easy to book at the best price compared to other companies. Helpful and answered all our questions instantly
Mr Gooblar / April 2024
New Cruise booking
I have only booked a 2025 cruise at the moment but my experience was positive through the initial process. Phone answered quickly - Laura was very helpful and provided information quickly. When I rang back she went through the booking process confidently, and even rang back to clarify a question I had asked and she had second thoughts about the answer she had given.
Mrs Keogh-Davies / April 2024
Elise Jones is the Cruise Expert
Cruise Kings are a delight. I really enjoy booking my cruises through Elise Jones. Not only is she an excellent advocate for cruises but she is a very good friend and I would not book anywhere else.
