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How long before I receive a confirmation of my cruise booking?

Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.

Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.

In the interests of respecting the environment we operate a  paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.

For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.

Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.

Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.

If you have any queries on this please call our cruise experts on 0800 197 8050 who will be happy to advise you further on any aspect of this.

What our clients say

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Average Customer Rating: 4.9/5

Great customer service

Kevin was friendly, professional & very knowledgeable. Booked two cruises including flights & Hotel stays , the process could not have been any easier, brilliant.

Mrs Evans / February 2024

Kerri is the best at booking!

Kerri was so lovely & friendly & helpful in booking my holiday to South Africa & Mauritius. It’s a great website with so many destinations & good that solo prices can be found, but a shame that they are always so much more!

Jackie / February 2024

Rebekka Skelton Professional & always goes that extra mile

Rebekka Skelton a star as always . Very professional always goes that extra mile to help advise & assist.

Mrs Thomas / February 2024

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