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Cruise FAQ

We have years of experience in the world of cruising and have answered thousands of queries from our customers. In this section we've compiled our answers to some of the more common questions. If you have any further enquiries then do not hesitate to contact our Cruise Experts on 0800 197 8050.

Cruise Essentials

Choosing the Right Cruise for You

Cruise Destinations

Tipping & On Board Extras

Dining Entertainment & Leisure

Passport, Currency & Visa Requirements

Luggage & Electrical

Medical & Insurance

Accessibility

What our clients say

Platinum Service Award Winners

Average Customer Rating: 4.9/5

So Easy to book over the phone

Excellent service. Emma was really helpful and explained which cabins were left for this last minute booking. We even received a further discount via P&O as we are Peninsular club members. Emma made the booking easy and it didn't take long to sort. Thank you!

Miss Holloway / November 2026

Great experience

Very good experience. Nice to book a holiday and actually speak to someone over the phone. Debbie was extremely helpful and knowledgeable, very polite and easy to talk too. Will definitely book with you again.

Trusted Customer / November 2026

Great service

It was a pleasure to do business with you again. It was a very pleasant experience throughout and I was dealt with very courteously and professionally

Mr Cross / November 2026

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