If you have a current booking and you are looking to pay your balance, give your passengers details or you have a general query about your reservation, please contact our Customer Services team during office hours. Our office hours are 9am - 5.30pm Monday to Friday.
If you are currently travelling and your query is regarding a transfer, please contact the number given on your travel voucher for assistance. If you have contacted the number on your voucher and still cannot locate your transport after 45 minutes, please take a taxi, keep the receipt and contact us on your return.
If your query is regarding accommodation, please contact the number given on your travel voucher for assistance.
If you are currently on a cruise please speak with on board Guest Relations to help with your query in the first instance.
If you are involved in an immediate emergency such as a flight delay over 5 hours or any other emergency situation which will disrupt your travel plans, please contact 0800 023 7995 for immediate assistance.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Trusted company to book with
Joanna listened to our request and managed to get the cruise and cabin we wanted which was excellent news. She was polite and caring about what we wanted to book and very pleasant to deal with. A credit to Cruise Kings.
Colin / June 2024
Professional and friendly
Brilliant, easy, nformative. Ally is brilliant and the perfect person to have on the other end of a phone
Mr McQuaid / June 2024
Booking was very straight forward and agent took care to listen to our requirements and include them in our booking. Would definitely use Cruise Kings again
