Book today & save an extra £100 - More details

Call free 0800 197 8050 We are open today between 9am and 8pm

Home / Travel Disruption Client Feedback

Client Feedback

We wish to thank all our clients for their loyalty, patience and kind words during these exceptional times.

Thank you most sincerely for dealing with our revised travel arrangements to allow us to return home from Australia before everything shut down. We know of other passengers from the cruise ship who had major travel problems, but they were not so fortunate with their choice of travel agent!

George Arnott / March 2020

We got home...what an adventure we have had, we both wanted to thank you for helping to create the most incredible trip, albeit slightly different in the end!! We are very grateful to you and to Adam for your total support and keeping us safe, we certainly felt in good hands. We didn’t do the two cruises but saw more of Malaysia and Thailand so a bonus and now look forward to returning one day, we got home just in time it seems, so all your advice was spot on. We wish you all well and look forward to planning next year another amazing trip with you. Take care and a HUGE thank you from us both.

Camelia Terry / March 2020

Many thanks Elaine. It has been a first class service from your good self on behalf of Cruise Kings. I am very grateful, and my wife and I hope to be in touch with you as soon as this virus has abated, to book a holiday for ourselves.

Steve Clarke / March 2020

Thank you so much for your help. I must say from the initial enquires I made last September, to booking, to purchasing my excursions to this change of dates, Cruise Kings have been marvellous! I absolutely would use you again and have been recommending you to friends and family.

Debbie May / March 2020

I would like to bring to your attention the excellent customer service provided by Nicola Boyd regarding our forthcoming trip to Australia. With the Coronavirus causing so much extra work for you, Nicola and her team pulled out all the stops to ensure we got all the relevant documentation in good time and more importantly kept us up to date with regular telephone calls. A huge thank you to everyone concerned.

Brenda Bell / March 2020

You have recently flown us back from LA following our cancelled cruise, I just wanted to say you have been absolutely amazing before going on holiday never mind when we needed you when we did. You were amazing and will definitely book with you again because of your exceptional service and assistance... amazing thank you.

Lynn Capel / March 2020

Award Winning Service 

Average Customer Rating: 4.9/5Independent Service Rating based on verified reviews.Read all reviews
Feefo Platinum Trusted Service Award

keep up the good work please!! that way we will always come back again!

they were very help full. in fact every body in the team are extremely helpful at all times always give us good prices when we ask for them too match the prices if possible!!

Mrs Hancock / January 2022

Great service

Cruise Kings offer a great service. They’re friendly, speedy and professional . They are really helpful if things go amiss, as they sometimes do in these difficult times.

Mr Meyerstein / January 2022

Supportive

First class service. A difficult solo holiday and flights to arrange. Made holiday cheaper by arranging separate flights. Very satisfied. Will return and I’ve told friends. Ann Newton

Mrs Newton / January 2022

Read All Reviews

Speak to a Cruise Expert