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Cruise FAQ

We have years of experience in the world of cruising and have answered thousands of queries from our customers. In this section we've compiled our answers to some of the more common questions. If you have any further enquiries then do not hesitate to contact our Cruise Experts on 0800 197 8050.

Cruise Essentials

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Tipping & On Board Extras

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Luggage & Electrical

Medical & Insurance

Accessibility

Feefo Gold Trusted Service Award Winners 2020

Average Customer Rating: 4.9/5Independent Service Rating based on verified reviews.Read all reviews
Feefo Gold Trusted Service Award

Ready to cruise again.

Excellent service. I was very happy with the price of the cruise ,Craig was pleasant and easy to deal with.

Mrs Brown / January 2021

Highly recommend

Always provide an excellent service. Unfortunately our cruise had been cancelled twice but the agents have been able to meet our requirements and find suitable alternatives They are friendly efficient and professional and I can highly recommend

Mrs Ball / January 2021

Helpful and friendly.

The assistant I spoke to was extremely helpful, very friendly, and when I had to telephone she wasn't available, but return me call within 30 minutes ,which is quite rare these days

Mrs Goldsmith / December 2020

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