Location:  Ayr/Hybrid
Hours:  Full time Monday to Friday 09:00 until 17:30
Closing Date:  Wed 31 Jul 2024

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Location:  Ayr/Hybrid
Hours:  Full time Monday to Friday 09:00 until 17:30
Closing Date:  Wed 31 Jul 2024

Location – Carrick Street, Ayr/Hybrid
Remuneration – Competitive salary 
Hours – Monday to Friday 09:00 until 17:30. 

• Contribute to and deliver integrated marketing campaigns to meet overall vision/strategy
• Write and proofread marketing copy for both online and print campaigns
• Work closely with in-house and external agencies to design engaging and creative websites, emails and mailings to best showcase our products
• Run social media campaigns to enhance and grow audience
• Monitor, review and track performance and ROI 
• Seek strategic opportunities and create ideas to drive new business
• Organising online events
• Conducting market research, surveys and focus groups.

The key skills/experience required for the role are:

• Ability to thrive in a fast-paced environment to tight deadlines
• Possess excellent communication and interpersonal skills
• Excellent written English and copywriting
• Confidence with and knowledge of digital and online marketing methods and systems
• Very good project management and organisational skills
• Strong analytical abilities, knowledge of Microsoft applications at intermediate level
• Be highly motivated, dynamic and pro-active
• Eye for detail and design

Applications must be submitted by close of business on 31 July. 

Apply Now

Location:  Hybrid/Homeworking
Hours:  Full time, Part time or Flexible
Closing Date:  Sat 31 Aug 2024

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Location:  Hybrid/Homeworking
Hours:  Full time, Part time or Flexible
Closing Date:  Sat 31 Aug 2024

Experience, Qualities & Skills

Candidates must have a minimum of 2 years travel sales experience.

• Achievements in meeting/exceeding sales targets
• Good knowledge and experience in creating worldwide tailormade travel itineraries
• Enjoy a sales-orientated, fast-paced environment
• Ability to manage multiple software applications
• Passionate about delivering the very best customer service
• Possess confident, professional, friendly approach to building client rapport and forging long lasting relationships
• Being well-travelled with good knowledge and first-hand experience of worldwide destinations is advantageous

Responsibilities

• Matching the perfect cruise for our clients
• Creating inspirational cruise holidays
• Meeting/exceeding monthly and annual sales targets
• Providing cost calculations for quotations
• Processing bookings accurately and efficiently
• Providing high levels of customer satisfaction
• Build client rapport and forge long lasting relationships

Rewards/Opportunities

• Competitive Salary and Bonus Scheme
• Cruise line bonus and incentive packages
• Educational opportunities
• Extensive ongoing travel and skills training
• Career advancement opportunities
• Travel discounts
• Contribution pension
• Prizes
• Sponsored social events

Apply Now

Location:  Ayr/Hybrid
Hours:  Full time Monday to Friday 09:00 until 17:30
Closing Date:  Wed 31 Jul 2024

View More Info & Apply

Location:  Ayr/Hybrid
Hours:  Full time Monday to Friday 09:00 until 17:30
Closing Date:  Wed 31 Jul 2024

Location – Carrick Street, Ayr/Hybrid
Remuneration – Competitive salary 
Hours – Monday to Friday 09:00 until 17:30. 

• Develop and execute digital marketing strategies across various channels, including SEO/SEM, social media, and display advertising campaigns.
• Plan and manage social media platforms, creating and curating content, engaging with audiences, and monitoring performance.
• Optimize content for the website and social media platforms to improve SEO rankings and drive organic traffic.
• Utilise data and analytics to measure and report on the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Conduct market research and analyze trends to identify new opportunities and improve campaign performance.
• Collaborate with internal teams to create landing pages and optimize the user experience.
• Manage and oversee online advertising campaigns, including Google Ads and social media ads.
• Stay up-to-date with the latest digital marketing trends and best practices.

The key skills/experience required for the role are:

• Ability to thrive in a fast-paced environment to tight deadlines
• Possess excellent communication and interpersonal skills
• Excellent written English and copywriting
• Confidence with and knowledge of digital and online marketing methods and systems
• Very good project management and organisational skills
• Strong analytical abilities
• Be highly motivated, dynamic and pro-active
• Eye for detail and design

Applications must be submitted by close of business on 31 July.

Apply Now

Location:  Ayr/Hybrid
Hours:  Full time Monday to Friday 09:00 until 17:30
Closing Date:  Wed 31 Jul 2024

View More Info & Apply

Location:  Ayr/Hybrid
Hours:  Full time Monday to Friday 09:00 until 17:30
Closing Date:  Wed 31 Jul 2024

Location: Ayr - Hybrid home/office working 
Hours: Full time position - Working hours are Monday to Friday 0900-1730
Closing Date: 31 July 2024

Role Purpose
Reporting to the Head of Marketing, the Performance Marketing Manager will collaborate closely with
internal teams to drive effective strategies and achieve key performance metrics.

The role of Performance Marketing Manager is to lead our digital marketing efforts and ensure the success
of our online presence. The ideal candidate is a highly motivated individual with a proven track record in PPC
management, website optimisation, SEO, and digital advertising.

Responsibilities

PPC Campaign Management:
• Oversee and manage the agency responsible for our PPC campaigns.
• Ensure PPC strategies align with business goals and target audience.
• Continuously monitor and optimize campaigns to improve click-through rates, conversion
rates, and return on ad spend (ROAS).

Digital Advertising Strategy:
• Develop and execute digital advertising strategies beyond PPC, including display and video
advertising.
• Create compelling ad creatives and placements to effectively target and engage the
intended audience.

SEO Strategy Collaboration:
• Work closely with the SEO Manager and SEO agency to develop and execute comprehensive
SEO strategies.
• Collaborate with content creators to produce SEO-optimized content aligned with target
keywords and user intent.

User Experience Enhancement:
• Lead efforts to optimize website user experience, navigation, and conversion paths.
• Plan and execute user testing initiatives to gather insights into user behaviour, preferences,
and pain points.
• Translate user feedback into actionable recommendations to enhance overall user
experience.

Website Functionality and Usability:
• Ensure the website's functionality and usability align with business objectives and user
needs.
• Collaborate with development teams to validate new features, functionality, and interactive
elements.

Competitor and Industry Analysis:
• Regularly monitor and analyse competitor websites, digital marketing strategies, and
industry trends.
• Stay informed about emerging technologies and best practices in digital marketing.

Website Health Monitoring:
• Monitor the website for errors, broken links, and other issues impacting user experience and
SEO rankings.
• Coordinate with the technical team to promptly address and resolve any issues that arise.
Performance Tracking and Reporting:
• Analyse key performance indicators (KPIs) and web metrics to track the success of digital
marketing efforts.
• Generate regular reports to communicate performance trends, insights, and actionable
recommendations to stakeholders.

People Management Delivery:
• Set clear goals and expectations for your direct report. This will help them to know what is
expected of them and to track their progress.
• Provide regular feedback to your team members through 1-1’s and coaching. This will help
you to identify areas where they can improve and to stay on track.
• Provide training and development opportunities to your team members. This will help them
to grow and develop in their careers.

Measurement of Success
• Improved efficiencies to our Paid Advertising campaigns, across PPC, Display and other
mediums.
• Improvements to web metrics, including page speed, session duration, engagement, and
user to lead conversion.
• Seamless reporting across web and Marketing channels including confident attribution.
• Improvements to keyword rankings and Google Core Web Vitals.

Skills and Experience
• Minimum of 5 years of experience in digital marketing, with a focus on PPC management,
website optimization, and digital advertising.
• Proven experience managing agency relationships and driving successful campaigns.
• Strong understanding of SEO best practices and website optimisation techniques.
• Proficiency in data analysis and reporting using tools such as Google Analytics, Google Ads,
Data Studio etc.
• Excellent project management skills with the ability to prioritize and meet deadlines.
• Creative thinker with a keen eye for detail and a drive for continuous improvement.
• Strong communication skills and ability to collaborate cross-functionally.
• Proven experience managing and developing a team

Apply Now

Location:  Homeworking/Hybrid/Office Based
Hours:  Full Time & Part Time
Closing Date:  Sat 31 Aug 2024

View More Info & Apply

Location:  Homeworking/Hybrid/Office Based
Hours:  Full Time & Part Time
Closing Date:  Sat 31 Aug 2024

Responsibilities

Experience, Qualities & Skills

Reward/Opportunities:

Apply Now

Location:  Ayr Office/Hybrid/Remote Considered
Hours:  Full time Monday to Friday 09:00 until 17:30 (part time considered)
Closing Date:  Wed 31 Jul 2024

View More Info & Apply

Location:  Ayr Office/Hybrid/Remote Considered
Hours:  Full time Monday to Friday 09:00 until 17:30 (part time considered)
Closing Date:  Wed 31 Jul 2024

Job Role:

The purpose of Cruise Audit & Compliance is to ensure that all bookings are in line with business processes. The primary purpose is to investigate, identify issues, and find solutions to any areas of risk that fall outside these processes. Cruise Audit & Compliance are responsible for evaluating processes to determine if risks have been identified and are appropriately managed via effective and efficient controls. They will analyse data/trends, report their findings, and make recommendations on best practice. 

• Investigate all booking queries, fix any files that require urgent attention. 
• Investigate and correct any cancellation or negative commission. 
• Monitor all administrative error emails. Identify those that are mistakes, collate and follow up with CEs to make sure these errors are corrected in a timely manner. 
• Monitor all entries on the error log to ensure proper deductions/reporting are made. 
• Monitor and advise on Cruise Travel Disruption, ensure files are being actioned in a timely manner. 
• Investigate Insufficient funds report. Collate information. 
• Analyse and collate business loss from Staff Error, Travel Disruption and Cancellation. 
• Collate report on data capture, pinpoint trends. 
• Investigation/escalation of complex booking queries. 
• System/Technology testing when new developments are launched. 
• Communication of any potential issues spotted that may require intervention. 
• Liase with CE to ensure all queries are answered. 

Key Skills/Experience

• Proficient in problem solving.
• Travel Sales experience is advantageous.
• Excellent level of accuracy for data checking.
• Ability to work well as part of a team and follow instructions.
• High level of organisation and attention to detail.
• The ability to multi-task.

Apply Now