Home/FAQ/ How Long Before I Receive A Confirmation Of My Cruise Booking
How long before I receive a confirmation of my cruise booking?
Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.
Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.
In the interests of respecting the environment we operate a paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.
For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.
Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.
Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.
If you have any queries on this please call our cruise experts on 0800 197 8050 who will be happy to advise you further on any aspect of this.
What our clients say
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Average Customer Rating: 4.9/5
Best Cruise Agency to use
Always very helpful no matter what you ask even if it's something silly, always there for you - get the best deals for you. Elise has helped us get some good deals. My husband needs a mobilty scooter when we cruise it's not always easy to get accessible cabin for him but our agent Elise went through the whole year to find us a cabin. Which is greatly appreciated everyone we have spoken to with cruise Kings have been so kind and helpful nothing a problem we shall always book with them.
Mrs Pearson / March 2026
A good company
Well, I’ve booked all my cruises through cruise Kings Bay give a good service and good deals
Trusted Customer / March 2026
Great service and a great deal
This is the first time we've used Cruise Kings and we were very pleased with the professionalism and knowledge of the agent that we dealt with.
We feel that we got a great deal and were more than happy with their service.
We have already booked another cruise with them !????
