Whether you originally booked with us or not, our Cruise Experts are here to help you to rebook using your Future Cruise Credit (FCC)*. We’ll guide you on how best to use your FCC and offer ideas and inspiration to ensure you get the very best deal on your long-awaited cruise holiday.
Frequently Asked Questions
Our Future Cruise Credit FAQ’s should help to answer any queries that you may have. If your question has not been answered below, please do not hesitate to get in touch with one of our Cruise Experts who will be happy to assist.
What is a Future Cruise Credit?
A Future Cruise Credit (FCC) is a voucher for future travel. It is provided in lieu of a refund and has a monetary value that can be used on a future cruise booking.
What happens if my cruise value is less than my FCC?
If your FCC exceeds the cost of the cruise, a new one will be issued in the amount of the leftover balance.
What happens if my cruise value is more than my FCC?
If your cruise value is more, you can pay the difference when the balance is due.
Can I use my FCC towards another cruise that I have already booked?
Most cruise lines only allow you to use your FCC towards a new cruise holiday, however, please check with your Cruise Expert for your cruise lines terms and conditions.
Is FCC interchangeable between brands?
No, a FCC can only be applied to a cruise from the cruise line by which they were originally issued.
Are there any exemptions?
You can't use your FCC to pay for the following:
• The initial deposit to reserve a cruise
• Taxes
• Port fees
• Prepaid gratuities
• Shore excursions
Will my FCC expire?
Yes, your FCC will have an expiry date. Be sure to read the cruise line's fine print on when and how the FCC may be applied. If in doubt, give our Cruise Experts a call.
*This applies to majority of cruise lines, there are a few exceptions including Marella and Viking.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Great booking experience
Always get a really positive experience when booking with Cruise Kings, fantastic personal service from Elise,
Mr Murphy / April 2024
Helpful service
Holiday service advisor was very helpful with information that we ask. Then arranging our cruise for us. Very helpful and friendly service.
Mr Dick / April 2024
First time with Cruisekings
I wanted to book a cruise which included a drinks package. This was the only cruise company inc. MSC that offered this deal although some said they would possibly price match. I rang to book with a very knowledgeable and efficient operator. Everything was explained and questions answered. I would certainly consider using them in the future.
