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Home / Meet The Team / Heidi Cassidy

Heidi Cassidy - Cruise Expert

Proudly carrying over 30 years of experience

With over 30 years of experience in the travel industry, I have a strong passion for helping clients create unforgettable journeys.

Cruising is the best way to explore the world, with the added bonus of only having to unpack once. I love tailoring trips for my clients, listening to their experiences, and feeling the joy that comes from knowing I helped make it all happen.

Heidi Cassidy - Cruise Expert

Experience Highlights

Destinations

Over the years, I’ve been fortunate to visit many exciting places, but without a doubt, Alaska stands out as the most memorable.

The sheer scale of the snow-capped mountains, vast glaciers, and incredible abundance of wildlife is breathtaking and unlike anywhere else in the world. Visiting the Alaskan towns, meeting the local people, and listening to their stories about everyday life adds a truly special and authentic element to the experience.

From the dramatic scenery to the sense of untouched wilderness, Alaska is a destination that stays with you long after you leave and is, without question, a true bucket list experience.

Cruise Lines & Ships

Silversea, Crystal, and Seabourn stand out for their exceptional six-star service and intimate small-ship experience, offering a truly refined and personalised style of cruising.

Royal Caribbean is perfect for fun-filled, family-friendly holidays, offering a huge range of entertainment, activities, and experiences for all ages. Whether it’s thrilling onboard adventures, live shows, or engaging programs for kids and teens, there’s never a dull moment on their ships.

Celebrity Cruises impresses with its stunning Edge Class ships, which combine modern, innovative design with elegant interiors. The sophisticated atmosphere, exceptional dining, and cutting-edge features make for a contemporary cruising experience that feels stylish and comfortable.

What our clients say about Heidi

Heidi is excellent!
Our Cruise Expert, Heidi, was excellent. She had everything sorted and perfectly in order, taking into account all our requests and our budget. We had lots of questions, all of which she answered and explained clearly. Everything was double-checked and sent to us in writing within an hour. We are just back now, and everything went exactly to plan. All the transfers and flight connections were perfect – I couldn’t have asked for better. She even sent all the paperwork clearly organised in the order we needed it. Just brilliant!

Janma – Client

Will Use Again
Heidi was very helpful and informative. She has great experience and gives some really helpful advice, which we appreciated. We will definitely recommend and use Heidi going forward. A big thank you for her time.

Mr McNeil – Client

Great Service
Just booked a holiday with the Cruise Expert, Heidi. She was so friendly and very knowledgeable, without trying to hard sell. She called us back every time she said she was going to and provided an absolutely great service. Thank you, Heidi!

Jason – Client